Privacy Policy

Last Updated: October 2026

At Gifts & Glitters, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website or place an order.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment and transaction details
  • Order details
  • Personalisation details such as names, photos, messages, or dates
  • Information you provide when contacting us

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Create personalised and customised products
  • Communicate with you about your orders
  • Provide customer support
  • Process payments and refunds
  • Improve our products, services, and website
  • Send important order-related notifications
  • Send promotional communications where you have agreed to receive them

3. Payment Information

Payments are processed through secure third-party payment providers.

Gifts & Glitters does not directly store your complete debit card, credit card, or banking credentials on our website. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

4. Personalised Product Information

For personalised orders, you may provide photos, names, messages, dates, or other information required to create your product.

This information is used only for fulfilling your order and providing the requested service.

5. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand how visitors use our website
  • Improve website performance
  • Support relevant marketing and advertising activities

You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

6. Sharing Your Information

We may share necessary information with trusted service providers when required to complete your order, including:

  • Payment providers
  • Courier and delivery partners
  • Website and technology service providers
  • Customer support or communication services

We only share information that is reasonably necessary for providing the relevant service.

We do not sell or rent your personal information to third parties.

7. Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no online method of transmission or storage can be guaranteed to be completely secure.

8. Marketing Communications

If you have opted to receive promotional communications, we may contact you about new products, offers, collections, or updates.

You can request to stop receiving marketing communications at any time.

9. Third-Party Links

Our website may contain links to third-party websites or services, including social media and payment platforms.

Gifts & Glitters is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can review and remove the information where appropriate.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent for certain uses of your information
  • Opt out of promotional communications

To make a privacy-related request, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable requirements.

The updated policy will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Gifts & Glitters
Phone / WhatsApp: +91 96531 08381
Email: hello@giftsandglitters.com
Studio Location: Mumbai, India
Instagram: @giftsandglitters._